FHR Publications


FHR

FHR Publications


 

Overview:


FHR is publishing a modest line of research publications.

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Author: Vikash Jairam
Title: An assessment on the impact of service quality and service innovation on perceived customer value and customer satisfaction. The case of the TeleG mobile telecom service by Telesur- V. Jairam
Program: MBA8
Year: 2012-2014
Publisher: FHR
PDF: PDF document An assessment on the impact of the service quality and service innovation on perceived customer value and customer satisfaction- the case of the TeleG mobile telecom service by Telesur- V. Jairam.pdf
 
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